Dear Dr. Zambrano, I wanted to take a minute to let you know what a fantastic staff you have. I always look forward to going to your office. Everyone always has a smile and kind words. Your front desk personnel always ask after myself and my family with genuine interest. I always feel like your most important patient. I suspect everyone does. I wanted to bring to your attention one individual in particular who really went above and beyond. On my last visit when I was checking out, I mentioned to Marie a need for some additional wax. I was distracted by a phone call, and left before she could give it to me. I received some wax in the mail over the weekend! I really can’t express to you what this act of kindness meant to me. I hope that by letting you know that you can pass on to Marie and your entire team what a fantastic job they do every day!! Thank you!
“Top notch care & convenient scheduling.
I have had an excellent experience here with orthodontics for both of my children. Dr. Zambrano is an extremely knowledgeable & caring professional. He always takes time to explain the planned treatment. His assistants are very gentle & make both the kids & parents feel comfortable. His front office staff is friendly & accomodating. Scheduling appointments is easy in spite of our busy schedules because his offices offer lots of appointment options outside of school & work hours. I could not be happier!”
I loved coming to Dr. Zambrano’s office because I knew I was in good hands and that I would have a pretty smile like I do now.
I enjoyed coming to this office every month because the staff was so helpful. Dr. Crabill & Dr. Zambrano were a great help! Thank you for everything. I love my new smile!
Karen L. Henderson
On behalf of Miami Children’s Hospital Foundation’s Community Council, thank you for donating so many disposable toothbrushes. There are many families whose kids are rushed to the hospital and end up staying in the hospital-owned apartments, as they don’t have the means to pay for a hotel. Our group, as part of many projects, make toiletry baskets each month, full of shampoos, soaps, and dental care products. Every donation makes a difference.
Yo soy la madre de Yadir y quiero felicitar y reconocer la Buena atencion y la excelente puntualidad en atender las citas. Felicidades!
Atentamente, Patricia Forester de Hacker
Dr. Zambrano, Le felicito por haber sido elegido entre las mejores 100 doctores de Invisalign
Dear Dr. Zambrano, Having been coming to your office for some time now, I just wanted to let you know something that warrants taking action on your part. First of all, I wanted to thank you for the great job that you did on Isabella’s teeth. She is so happy to have almost perfect teeth now, and to finally be finished having to wear the wires. I am a man that observes detail and loves quality and I can say for sure that at your office you have and do a lot of things that are quality and deserve mention. The set-up of the office, the plastic covers that you place on the headrest and the way the girls immediately clean and disinfect the working area are some of those things that I am talking about. However, what really impressed me the most is your and your staffs personal attention and the energy and professionalism that you all bring to the job on a daily basis. I can honestly tell you that my daughter was always treated with great care, respect, and with a big smile. I would like for you to please let everyone know how, in spite of whatever personal problems any one of them might have had in all of the time that we came to your office, not once did I experience a negative reaction from any of the following people that I think deserve praise and recognition. I hope that I am not leaving anyone out. I think the following deserve much recognition for a job well done. I’ll start with Yadira and the professional way in which she always takes the time to be courteous and answer all questions, followed by Jenny who also is always very helpful. Of course we can’t leave out the rest of the staff…they are who dealt directly with my daughter and her treatment. To all at Crabill and Zambrano, I really appreciate all that you did and more importantly the way in which you did it. Thank you to Norma, Vicky, Dermis, Marcia and Veronica. I hope that I got everyone’s name. -Sincerely, Rogelio Cisneros (Consultant at the Service Quality Institute)
My family recently relocated from the United Staes Virgin Islands and I needed to get an orthadontist to continue my braces, my mom googled orthadontist in our are and chose Dr. Zambranos office she made the call to set up a consultation and the receptionist was very helpful. The day of my appointment we felt very comfortable and pleased with the staff and consultation process and treatment. Will recommend to everyone.
I have had a wonderful experience for 2 years in braces. Who would ever think that. But I have had this with Dr Zambrano’s expertise & great Office Staff. I have regular Braces for 2 years…what a great change for my smile! I also now have retainers to prevent clenching & it is really helping neck tension with headache TMJ. I am so happy my decision was to do this.. it is one of the “Best Decisions” I ever made..Thank You..to Dr Zambrano & Great Staff.. Smiling On….